What is a device check and why does it matter?

A device check confirms a computer meets security basics before it connects, so a stolen password alone isn't enough.

A device check confirms a computer or phone meets basic security rules before it’s allowed to connect. It matters because a valid password on an unknown or compromised device is still a risk.

Typical checks

  • Operating system is supported and recently updated
  • Disk encryption is on
  • Screen lock and password are set
  • Security software is running
  • The device is known to the business, or explicitly approved

Why it matters

Stolen passwords are common. If access also depends on a healthy, recognised device, a stolen password alone is far less useful to an attacker. It also catches honest problems, like a laptop that hasn’t updated in months.

What users see

Usually nothing. If a check fails, they get a clear message saying what to fix, such as installing updates, and they’re back in once it’s resolved.

Device checks are built into our secure remote access. Next: zero-trust access versus a VPN.

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